User Experience Designer (Austria) @Cropster

Innsbruck, the capital of the Alps, Austria • Full-time

We are looking for a User Experience Designer. Someone who can help us improve our customer’s experience using our products so they can produce a better cup of coffee.

Cropster is the market leader in software for the speciality coffee industry. We work with farmers, exporters, importers and roasters in over 80 countries around the world to help them deliver a better cup of coffee in a sustainable way.

We’re a fast growing business that is highly focused on our customers and the benefits we can bring them through close collaboration — with a successful history of over 10 years. We also believe that work-life balance is more than a catch phrase, it is a part of our success. We encourage empowerment and taking over responsibilities. We provide our team with room to grow within our organization, to develop their interests and expertise whatever their current experience level. We offer fair, competitive, and transparent pay. The range for this position is €34K to 46K gross and we look at factors like your experience and individual qualifications to determine our offer, which includes benefits like an educational budget, an endless stream of really great coffee, as well as a company wide bonus based on shared goals. We also make our best possible offer upfront—no games.

Join us and be part of great team focused on developing Cropster’s expanding product line, which includes a native desktop application that helps coffee roasters, a mobile application for sensorial tasting and a comprehensive cloud application for managing and analyzing coffee related data and more.

About the role

You’ll be part of the design team: a horizontal team within Cropster. We work closely with other teams (product management, development, marketing, sales) to frame problems and to help define the right solutions.

We are following the User Centered Design Approach, we always focus on putting the needs of our users front and center. This means that we gather a deep understanding of our users, before designing solutions for them. It also means that we are evaluating our design solutions regularly with user testing. This approach helps us to improve the User Experience for our customers. As a UX designer within Cropster you will have a big impact on how Cropster products look, work and stay consistent to deliver the best possible experience.

We use Sketch for all our UI designs, and have a design system in place to keep our UI consistent. We use Adobe Illustrator for Illustrations and After Effects or CSS for animations/transitions. For prototyping we use inVision and Skype to conduct remote User Testing with our customers worldwide.

What you will do

  • Work closely with our product managers to create concepts and user flows for our products
  • Create wireframes and prototypes in different fidelity levels
  • Help organize and conduct user research - users are front and center in our design process
  • Create UI designs based on wireframes and prototypes that are consistent with our design language
  • Work closely with the design, development and marketing teams and supporting them with design assets (like icons, screenshots, marketing material)
  • Collaborate in further developing and maintaining our design-system


We are looking for people with:

  • Experience in designing projects across the entire product lifecycle and multiple product launches
  • Experience with UI design and current design tools (Sketch, InVision, Illustrator and Photoshop)
  • Empathy for customer needs who can also considering technical constraints.
  • An understanding that good design is not about trends but is built on top of principles and tradeoffs. We like well-reasoned design decisions
  • Experience designing in an iterative way to learn and adapt
  • An understanding of responsive design
  • Knowledge and competency in CSS and HTML
  • The ability to create developer ready artwork
  • An excellent command of written and spoken English

That said, we'd be particularly delighted to hire someone with:

  • Experience in data visualization
  • Javascript knowledge to bring UI animations to life
  • Experience in user research - conducting & evaluating user tests
  • A deep appreciation for a good cup of coffee

More about us

What is it like to work from the Innsbruck office at Cropster?

Our office was carefully and thoughtfully designed to encourage both collaborative work and give you quiet space to focus. In addition to the standard height-adjustable desk, you'll have several spaces throughout the office to work. We often cook and eat together. We don’t eat at our desks. We’re social both in and outside the office.

What is it like to live in Innsbruck?

As the capital of the Austrian Alps in Tyrol, Innsbruck is a world class destination for skiing, snowboarding, hiking, biking, climbing and countless other outdoor activities. It only takes 20 minutes to get from the city center to 2,256 meters above sea level, summer and winter. If you enjoy outdoor sports it is one of the world leaders—we think #1. It also has a great university, lots of bars, cafes and clubs, a good live music scene, an impressive infrastructure and business environment for a city of its size along with a well connected airport. Innsbruck is only 30 minutes from Italy and 45 minutes from Germany. Bottom line, outside the office you are spoiled for choice in Innsbruck.

TL;DR It’s awesome. Seriously.

Flexible hours and work-life balance, what does that mean?

Work-life balance at Cropster means that you'll have time to tend to the life stuff that comes up outside your job. Doctors appointment? Sick kid? Waiting for a handyman? We have all been there and you won't need to plan your life around your working hours to take care of your life. Beside flexible working hours, we also provide the option to work from home if you want or need to. Also 38.5 hour/week are the norm, not the exception. And if there is a big powder day, there is not much stopping you from hitting the slopes.

How to apply

To apply, head over to our online form or send a current resume in HTML, Plain Text, or PDF format to In the body of the email tell us why you would be a great for this position. If you have a website, portfolio, or Dribbble page, send us the URL.

After that, rest assured your application will be read by a real human being.

If we decide to move forward, we'll schedule a call with you, or if you are close by we'd be happy to have you in our office. We will talk more about what you've done and why you're interested in the role. This interview will also be an opportunity to ask any questions you have about the role or Cropster in general.

You’ll work on interesting problems with passionate people.

We're always looking to move the coffee industry forward. With that comes a slew of fun, frustrating, and ultimately rewarding problems to solve. You'll always be covering new ground and surprising yourself with what you accomplish. Your work will influence the future of an entire industry.
We love our products and are dedicated to seeing them flourish. Along with a group of smart, passionate, and productive makers, your voice will be valued and you'll have a major say in the development of our products.

Cropster supports workplace diversity.

Cropster does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, sexual orientation, marital status, disability, or any other protected class.